If you're the proud owner of a PerfectDraft machine, you know that nothing beats a cold pint of draught beer at home. However, there may come a time when your machine isn't dispensing beer as it should, and it can be frustrating to deal with. Here are some tips to help you troubleshoot and fix the problem:
Troubleshooting Tips
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Check the Tap Connection
- The first thing to check is the connection between the tap and the keg. Ensure the tap is fully and securely connected to the keg. If it's loose, it can cause leaks and disrupt the flow of beer.
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Check the Tube
- Another common issue that can cause problems with beer flow is a tear or blockage in the tube. This can occur due to a fault in the tube or a buildup of debris. The best solution is to try another tube. The customer service team can provide a replacement tube if needed.
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Contact Customer Service
- If you've checked both the tap connection and the tube but are still experiencing issues with dispensing beer, it may be time to contact customer service. The team can help diagnose the problem and provide guidance on how to fix it. They can also assist with machine repair or replacement if necessary.
Summary Table
| Issue | Solution |
|---|---|
| Loose Tap Connection | Ensure the tap is fully and securely connected to the keg. |
| Tear/Blockage in the Tube | Check the tube for any tears or blockages; replace the tube if necessary. |
| Persistent Issues | Contact customer service for further assistance, repair, or replacement options. |
By following these steps, you can often resolve issues with your PerfectDraft machine not dispensing or pouring correctly. If problems persist, don’t hesitate to reach out to customer service for further support.
For more information or to get in touch with customer service, visit our website at TheKegCru.ie. We are committed to ensuring your PerfectDraft experience is seamless and enjoyable.