PerfectDraft Machines

PerfectDraft Machine - Warranty & Repairs

As a PerfectDraft machine owner, you can rest assured that your investment is protected by a 2-year manufacturer's warranty.

Warranty Coverage

Who covers this warranty depends on the specific model of your machine. In the unlikely event that your machine develops a fault within this period, you can take advantage of the warranty.

Proof of Purchase

To benefit from the warranty, you will need to provide proof of purchase in the form of your original invoice or a copy, which we can provide if necessary. This ensures your machine is covered for the full warranty period from the date of purchase.

Steps to Take if Your Machine Develops a Fault

  1. Contact PerfectDraft UK: If your PerfectDraft machine develops a fault within the warranty period, the first step is to contact PerfectDraft UK directly. They will advise you on the best course of action and guide you through the process.

  2. Warranty Limitations: The warranty does not cover consumable parts or normal wear and tear. It is important to install and operate the PerfectDraft machine in compliance with the instructions contained in the user manual. The warranty will not apply if the defect or damage is due to incorrect use, poor maintenance, or if alterations or repairs have been carried out by unauthorized third parties. This warranty does not affect your statutory rights.

  3. Out-of-Warranty Repairs: If your machine has been damaged in a way not covered by the warranty, PerfectDraft UK's customer service team can still help you, but you may need to pay for the repair. Even if your PerfectDraft machine is out of warranty, the manufacturer may still be able to repair it. Simply contact PerfectDraft UK, and they will provide you with all the details.

Commitment to Quality

At PerfectDraft, we are committed to providing our customers with high-quality products and excellent customer service. If you have any questions or concerns about your PerfectDraft machine, please don't hesitate to contact PerfectDraft UK's customer service team. They are always happy to help.

For more information or to get in touch with customer service, visit the PerfectDraft UK website.

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