PerfectDraft Machines

PerfectDraft Machine - Incorrect Volume

If you're a PerfectDraft machine owner and you notice that the volume of beer being displayed on the machine is not accurate, don't worry. There are several steps you can try to get your machine working properly again.

Steps to Troubleshoot Incorrect Volume

  1. Pour a Beer:

    • When a new keg is installed, the machine may not immediately register the volume. Pouring a beer usually resets the volume indicator. Make sure you pull the tap handle all the way down!
  2. Check the Keg:

    • Ensure the keg is properly connected to the tap handle. A loose connection can cause the volume to be inaccurately displayed.
  3. Clean the Machine:

    • A common reason for inaccurate volume display is that the machine is dirty or clogged. Clean the machine and its components according to the manufacturer's instructions. This can often solve the problem.
  4. Reset the Machine:

    • If cleaning the machine doesn't work, try resetting it. Unplug the machine from the power source for a few minutes and then plug it back in.
  5. Contact Customer Service:

    • If none of the above steps work, contact the customer service team. They can help you troubleshoot the problem and provide additional assistance.

Additional Considerations for PerfectDraft Pro

If your machine is a PerfectDraft Pro, there are a few other factors to consider:

  • Dispense Pressure Calculation:

    • The dispenser calculates the beer level by measuring the dispense pressure on the keg, with a 300ml error margin.
  • Avoid Opening the Door:

    • Opening and closing the door resets the calculation and might make it less accurate for the remainder of the keg. Avoid opening the door between keg changes.
  • Power and Reinstallation Issues:

    • If the power goes off or the machine is reinstalled, the volume might not reset properly. However, any connectivity cut after a keg is loaded resets the 30-day counter.
  • Initial Pressurisation:

    • The volume isn’t calculated instantly when the keg is installed but after the first attempt to pressurise the keg.
  • Screen and App Discrepancies:

    • If the volume or temperature on the screen doesn't match the app, check if your machine is connected. A stable white light indicates it is connected; if it's any other colour, it has lost its connection and you need to reconnect.

By following these steps, you can often resolve volume display issues with your PerfectDraft machine. If problems persist, don’t hesitate to reach out to customer service for further assistance.

For more information or to get in touch with customer service, visit our website at We are committed to ensuring your PerfectDraft experience is seamless and enjoyable.

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